Providing a quality soccer program to the youth of Northeastern Connecticut

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PLAYER DROP NOTIFICATION & CREDIT/REFUND POLICIES
(subject to change without notice)

All player drops & credit requests must be submitted using the online form OR by US Mail. 

PLEASE REVIEW THE POLICIES BELOW BEFORE SUBMITTING YOUR ONLINE REQUEST

If submitting by US Mail please direct these inquiries to:

NECONN Soccer Club
PO Box 568
Putnam, CT 06260

      Include the following:

  • Player Name
  • Address
  • DOB
  • Registered Program (Age Group) & Assigned Team (if known)
  • Reason for Drop/Credit/Refund
  • Payment Type (Internal Credit, Cash Refund, etc)  

 
  • CREDITS: Full Internal Credit of program fees (available for use by any family member) can be applied to a family account based on the following criteria: 
    • Requests must be received by the following deadlines
      • Fall Season Credit Deadline: August 15 
      • Spring Season Credit Deadline: March 15
    • All Fees are "non-refundable" after the deadline dates above.
    • All late fees are always "non-refundable"
    • NECONN will issue all credits after all late registration dates have expired.
       
  • CASH REFUNDS (Checks): Seasonal Program Fees can be "cash refunded via check less a $15 processing fee*" based on the following criteria:
    • Requests must be received by the following deadlines
      • Fall Season Cash Refund Deadline: August 15 
      • Spring Season Cash Refund Deadline: March 15
    • All fees are "non-refundable" after the deadline dates above.
    • All late fees are  "non-refundable"
    • NECONN will issue all refunds after all late registration dates have expired.
       
  • FALL SEASON REFUND/CREDIT POLICY FOR MIDDLE SCHOOL PLAYERS: Any middle school player that makes their associated school team and chooses NOT to play NECONN is entitled to a refund less a $15 Processing Fee* to cover cost of paid administration, check or credit card processing and the pre-paid player's insurance and league fees) OR a full internal family credit to be applied toward any family member next season. All late fees are non-refundable.
    ALL REFUND/CREDIT REQUESTS MUST BE MADE BY SEPTEMBER 20TH.
     
  • REFUNDS OR CREDITS will be issued based on the above criteria.  We will honor refund and credit requests after the deadline dates above for the following special conditions:
    • illness or unexpected medical condition like a broken leg accompanied by doctor's note
    • player relocation to another town
    • or other unavoidable circumstances to be decided on by a case by case basis

*The Processing Fee covers the cost of paid administration, check or credit card processing and the pre-paid player's insurance and league fees. 

 


 

 Refund Policy for Camps, Special Clinics and Other Special Events

  • NO REFUNDS OR CREDITS will be issued for these type of events as long the event is held. 

 


 

 Refund Policy for Standard Stock Merchandise
(uniforms, balls, hats, etc)
 

  • Merchandise must be returned at the point of sale. 

 Refund Policy for Special Order Merchandise
(custom embroidered items, discontinued sale items, etc)

  • All Sales are Final
  • NO REFUNDS OR CREDITS will be issued for these types of purchases

 


 

 

Above subject to change without notice